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Talk to your customers through popular channels and implement your boldest communication ideas

Cost optimization

Communication migration from expensive voice channles to cheap digital channels

Simultaneos servicing of several customers

More automated replies

Service automation

Single operator interface for all communication channels

Flexible queue management

Integration with CRM, helpdesk, BI-system

Chat bots

Increase loyalty and satisfaction rate

Communicate with customers in a way and at the time convenient for them

Follow customer's communication history

VIP service and personal managers for valued customers

Chat center - multipurpose solution

Omni-channel platform

Make it easy for your customer to message you. Combine digital and voice channels

Intelligent control

Configure scenarios of incoming message queuing and routing

Integration (API)

Connect Chat Center to the products and solutions that you use. Integrate chat into mobile applications and web-site

Multimedia messaging

Send and receive photo, documents and links to make communication effective and complete


Monitor operator activity. Choose the best employes based on statistics


Save operator's time: send best deals to customers and answer basic questions automatically


Live Chat on website and personal account

Chat in mobile apps

Messengers and social networks



Talk to customers

View message history

Transfer dialogues

Block unwanted customers


Track operator’s activity

Monitor dialogues

Notify operators


Configure message routing

Set time-outs

Set chat operating hours

Administrate users

Configure automated answers


With company's systems

With CRM, contact center software, Siebel, ZenDesk, Bitrix24 and other

With chat bots

with mfms or third-party bot solutions